Contact Us

Last Modified: November 18, 2024

You may find the answers you're looking for in these popular topics:

Pet Travel Requirements
A person holding a dog
Avian Influenza
brown chickens
Spotted Lanternfly
Spotted Lanternfly
Importing Plants and Plant Products
People inspecting plants
USDA Holds Due to Plant Health Risk
Customs and Border Protection officer inspects wood pallets.
Shipping Plants, Food, and Other Agricultural Products via Express Courier
Express Courier Driver holding clipboard by boxes in the back of the van.

Contact Directories

Find contact information for these topics:

Animal Health

Animal diseases, livestock and poultry health, veterinary accreditation, veterinary biologics, laboratory services, emergency management, and more
Animal and Animal Product Imports and Exports

Import permits and requirements, export services, current trade restrictions, quarantines, inspections, and related topics
Animal Welfare

Animal welfare complaints, applying for a license or registration, importing dogs for resale or adoption, Animal Welfare Act requirements, Horse Protection Act requirements, and related topics
Biotechnology

Regulation of plants, plant pests, and biological control organisms developed using genetic engineering
Business Services

Resource management and administrative services, including acquisition and asset management, financial management, human resources, and information technology.
Emergency and Regulatory Compliance Services

Emergency support function #11 coordinators, Investigative and Enforcement Services, and more
International Services

In-country animal and plant health inspection services, Foreign Service Officers, and related topics
Plant Health

Plant pests and diseases, domestic and emergency programs, moving plants across State lines, bees and pollinator health, and more
Plant and Plant Product Imports and Exports

User fees, import permits and requirements, export services, current trade restrictions, quarantines, inspections, and related topics
Wildlife Services

Wildlife damage assistance, managing feral swine, rabies in wildlife, other wildlife diseases, National Wildlife Research Center, and more

Other Inquiries

Inquiries from the general public, including pet travel and veterinary accreditation

APHIS Customer Service Center


844-820-2234
Monday–Friday, 9:00 a.m. to 5:00 p.m. Eastern Time

Our office will be closed on Thanksgiving Day (November 28th) and November 29th in observance of the holiday. We will resume normal business hours on Monday, December 2nd. Please leave a detailed message or email, and we will respond. Due to a high volume of inquiries, please allow additional time to respond. Thank you for your patience. 

Although the call center is closed, pet health certificates will still be processed November 29th. For pet travel inquiries, contact your local APHIS Endorsement Office.

For more information on APHIS programs, visit our homepage.

Inquiries from the press and media


301-851-4100
Monday–Friday, 8:30 a.m. to 5:00 p.m. Eastern Time

Inquiries from Federal and State partners, industry, and nongovernmental organizations

Katrina Rudyj
Advisor for State and Stakeholder Relations

202-799-7029

Inquiries from Members of Congress and their staff

Christopher Needham
Legislative Director

202-799-7027

Inquiries from Native American Tribes

Terry W. Clark, DVM 
Deputy Director, Office of National Tribal Liaison 
 
301-440-4388

APHIS Website Support

Contact the APHIS webmaster to:

  • Report a website problem, such as a broken link or 404 error
  • Request a website change or enhancement

Address

U.S. Department of Agriculture

Animal and Plant Health Inspection Service
4700 River Rd.
Riverdale, MD 20737
Directions

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